At Isabel Group we permanently invest to improve our applications, our services and our security. Sometimes these changes are invisible for the user, fixing small bugs or implementing new security components. In other cases new features and functions are added to our application, in order to improve the functionality and usability of our platform.
All changes are bundled in so called "releases". The current version of Isabel is release 2.35.
For most of these changes a customer does not need to do anything, the application is adapted behind the scenes. Only for updates of the security components (installed locally on your PC), the users are asked to install the most recent version.
More information on these new features
For important changes, you will be informed using our normal communication channels:
Isabel 6 is a complex environment with on one side over 20 banks, on the other side 30.000 customers and 70.000 user who need to able to rely on a good functioning platform, day by day. For each important change, everything needs to be tested thoroughly. For that reason, it is sometimes necessary to temporarily stop our services. We try to avoid this as much as possible and will do the interventions on those moments the least number of users are affected.
We permantently listen to our customers. Do you have ideas for improvement? Let us know. Use our contact form (option "suggestion" or simply call us. This valuable feedback helps us to further improve our services and remain sure they match your needs.