In order to install our products and tools, you must have administrative rights on your computer.
How to check if you have administrative rights:
In case you're experiencing (technical) issues even you or your IT-department cannot fix, you can invite an Isabel 6-consultant to your office to assist you. Contact Isabel Customer Care on +32 (0)2 404 03 37 or isabel.eu/contact for more details.
Are you working with the following accountancy packages and Isabel Go? Please download the 32-bit version of the Isabel Security Components (see "Available versions" below)
IBM Trusteer Rapport helps prevent malware and phishing attacks as well as achieve sustainable cyber fraud prevention.
Attention: Note that IBM Trusteer Rapport does not replace a virus scanner, neither any internal security policy any safe company should have in place.
The drivers for the Isabel card reader are installed together with the Isabel Security Components, but you can also download them from the links below. Depending on your version of Windows you will need to use the 32 or the 64 bit version (how to determine which version you have?)
The ING Bank Module provides the option in Isabel 6 (via My bank modules > Launch Telelink 6) to launch ING Telelink Offline.
Isabel Offline Reporting enables you to:
More information on downloading, installing and using Isabel Offline Reporting.
In German: Herunterladen Sie hier Isabel Offline Reporting
The Counterparty Converter Tool enables you to easily copy your beneficiaries from your accountancy application to Isabel 6.
For further information about the installation of this tool, read more here.
In German: Herunterladen Sie hier das Gegenpartei-Umsetzungs-Tool
One of the security requirements is to keep up-to-date with the latest security updates by enabling Windows Update.