1) Official notices
a) Price indexation Isabel rates
Isabel NV/S.A. has indexed its rates for Isabel 6 services on 1 January 2020, using the indexing formula in Clause 7 of the updated General Terms and Conditions (see point 2b below). The indexed rate cards entered into force on the same day (1st January 2020). The rates also apply for the use of Seven services.
b) Update General & Special Terms and Conditions
Isabel has reviewed its General and Special Terms and Conditions relating to Isabel Products and Services. These new versions will be applicable as from 30 November 2019.
The main changes cover the introduction of Seven (the successor of Isabel 6) and the necessary compliance with the new Belgian legislation implementing the EU Payment Services Directive 2 (PSD2) and the Anti-Money Laundering Directive 4 (AMLD4).
The changes include amongst others:
General Terms and Conditions:
- Art. 2.1: an explicit confirmation that Isabel services are only for professional users and should not be used for private purposes. All provisions of the PSD2 which are aimed at consumers and can be excluded, are explicitly excluded.
- Art. 2.3 has been adapted to open the possibility for additional Means of Access to the Isabel services. In a first stage, these new Means of Access will be available next to the existing Isabel card.
- Art. 8 on data protection is updated to take into account the latest evolutions in GDPR and the communications made through the Isabel Privacy Notices.
Special Terms and Conditions:
- Art. 4.3 on ICS and Isabel Go is extended with the information on Isabel Connect.
- New art. 4.6.2 describes the documentation and information that the customer will have to provide to Isabel in order to be compliant with AML obligations. The other paragraphs of this article address the follow-up and validation by Isabel of this documentation and information.
Please read the updated General and Special Terms and Conditions carefully before using the Isabel Products and Services.
2) The Isabel 6 Contract
a) The subscription Application for Isabel 6
i) The Original Subscription Application Form
This original Subscription Application to be signed, together with the SEPA Direct Debit Mandate, by a legally authorized person.
ii) Requests of modification to the original Subscription Application Form
b) General Terms and Conditions relating to Isabel Products
(applicable since 30 November 2019)
c) Special Terms and Conditions relating to Multibanking
(applicable since 30 November 2019)
d) The Rate Cards “Isabel 6/Seven - Customer”, "Isabel 6 - Isabel Connect Option"
“Isabel 6/Seven – Customer” - Contractual version valid since 01/01/2020
"Isabel 6 - Isabel Connect Option" - Contractual version valid since 29/03/2019
e) Isabel Certificate Policy (CP)
3) Disclaimer
