How to download and install the Isabel 6 Security Components

Document ID: 44207
Modified: 07/05/2019
I want to upgrade my computer or install Isabel on another computer

You can install the Isabel Security Components on another computer (see the installation manual below). Keep in mind that your computer must meet the system requirements (almost all computers running Windows 7, 8.1 or 10 will meet these requirements).

In case you want to use Isabel on multiple computers, you can share the same card reader or order an additional one.

Will my data in Isabel 6 be available on another computer?

All data in Isabel 6 will be available as it is a cloud application and no data is stored locally.

In case you are using the optional module Isabel Offline Reporting, you will need to install Isabel Offline Reporting on your new computer. Once installed, you can backup your data from your old computer and restore it on your new computer.

I already installed the Security Components for KBC/CBC or BNP Paribas Fortis.

Installing only the Isabel Security Components is sufficient to access these bank applications. You can uninstall other versions of the security components before installing Isabel. You only need to keep the links to the online applications.

Installation Manual for 

Download the Isabel Security Components
  1. You can find the Isabel Security Components in the Windows download area.

  2. Choose Save when you are requested to run, save or cancel your download. 

     
  3. Choose Run once the download is finished.

Welcome screen

Upon starting the installer, your will be greeted by the welcome screen. Click on Next to proceed with the installation.

License agreement

Subsequently, the license agreement will be shown. In order to proceed, check the box next to "I confirm I want to install this version of the Isabel 6 Security Components." to confirm that you agree to the terms of the software license agreement. Proceed with the installation by clicking on Next.

Read the security information regarding SmartCard operations and confirm

A message will be shown regarding the security of SmartCard operations. Carefully read the message, then proceed by clicking on Next.

Verification of "Installation Requirements"

 

During the installation the system requirements will be checked and displayed in a report:

  • OK: This condition has been met.
  • Warning: This condition is not met or it could not be verified. You are allowed to continue, but it is recommended to manually verify this condition in order to prevent issues in the future.
  • Error: This requirement was not met. You will not be able to continue the installation. You will need to restart the installation after this requirement has been corrected.

Click on Next to proceed. If any of the requirements is not met, the installation will be aborted.

Select "Destination Folder"

The default destination folder for the installation of the Isabel Security Components will be proposed. The destination folder can be modified if needed (only for advanced users).

Additional shortcuts

In this section you can opt to add Isabel shortcuts on your desktop and/or to your favorites. Proceed by clicking on Next.

Trusted sites

In order for the Isabel application to function properly in Internet Explorer, a number of websites used by the application have to be added to the list of Trusted sites. On this screen you'll find an overview of all the websites Isabel will add to this zone. Click on Next to proceed with the installation.

Select "Additional Features to Install"

The installer will suggest an optional feature to install along with the Isabel Security Components. You can still install this feature at a later time if desired (see the "separate download" references in the list below). The available component is:

  • ING Bank Modules: This feature provides the option in Isabel 6 to launch ING Telelink Offline by clicking the ING logo > Open Telelink 6 (separate download).

The selected extra will be downloaded at a later stage of the installation and will cause the installation to take more time.

Installation list

This is the final screen before the actual installation process starts. In this screen you'll find an overview of all the components that will placed on your computer. If you would like to make a change to this, you can use the Back button to return to previous sections and reconfigure them. If everything in this list appears to be correct, you can continue by clicking on Install.

Installation processing and finalizing installation

The installation process now starts, this can take some time. Leave the installer alone until it has completed its job. Once finished you will be meeted with the completion screen as displayed below.

Depending on your computer performance and the selected additional components the installation might take several minutes.

After the installation of the Isabel Security Components you will receive following options:

  • Start the connectivity program (recommended): this will give a first indication if extra actions are required for your firewall or proxy settings. Please contact your IT or system administrator if one of these tests fails.
  • Show the Windows Installer log: this will open a new document with the installation log. If the installation would fail this could be a source of information.
  • Install the additional features: this will start the installation of the selected additional features. This option will not be available if no additional features have been selected.
Continue after the installation

How to continue after installing the Isabel 6 security components:

  1. Reboot your pc.
  2. Next, go to:

Remark: In order to have the necessary Isabel card reader drivers and Activex components correctly setup by windows a reboot is required.

Previous versions of the Isabel Security Components MSI

Installation Manual for 

Download the Isabel Security Components and open the disk image
  1. You can find the Isabel Security Components in the Mac download area.

  2. Click on the Download button or select the desired version to initiate the download.

  3. When using the default browser Safari, the installation package will be downloaded into the Downloads folder.

  4. Click on the Downloads folder in the Dock, then click on the Isabel Security Components disk image to open it.

Start the installer
  1. Upon opening the disk image, you will be greeted by the following screen:

  2. Double-click on the blue icon to start the installer.

Introduction: Welcome screen

When starting the installer, your will be greeted by the welcome screen. Click on Continue to proceed with the installation.

Read Me: Security information regarding SmartCard operations

A message will be shown regarding the security of SmartCard operations. Carefully read the message, then proceed by clicking on Continue.

License: Software License Agreement
  1. Subsequently, the software license agreement will be shown. Click on Continue to proceed.

  2. In order to proceed, click on Agree to confirm that you agree to the terms of the software license agreement.

Installation Type: Free space requirements & confirm system restart after completing the installation
  1. The installer will calculate and show the space required for a standard installation. Click on Install to proceed.

  2. A message is shown to inform you that the computer must be restarted after completing the installation. Click on Continue Installation to proceed.

Installation: Confirm administrator credentials & complete installation
  1. Enter your credentials (or those of an administrator if you do not have administrator rights) and click on Install Software:

  2. The installation will now proceed.

Summary: Completion & request to move installer to the Trash
  1. Once the installation has been completed, the following screen will be shown. Click on Restart to proceed.

  2. You will be asked whether you want to move the installer to the Trash. Click on Move to Trash to do so.

  3. Your computer will now be restarted in order to complete the installation process.

Continue after the installation

How to continue after installing the Isabel 6 security components:

  1. Reboot your pc.
  2. Next:
How to download and install the Isabel 6 Security Components
44207
07/05/2019