How can I order an Isabel card reader?

Document ID: 44062
Modified: 16/01/2020

To order a new Isabel Card reader, please fill in the Card Reader Order Form and send it back to us the way you prefer: 

  • By email to
  • By fax to +32 (0)2 545 17 19 
  • By mail to:

    Isabel SA
    Customer Care
    Boulevard de l’Impératrice 13-15
    1000 Brussels

Info: all new users (that are added in new or existing Isabel contracts) automatically receive an Isabel reader free of charge! In this case it is not necessary to place an order.

What to do if your card reader is defect?

Please order a new card reader and tick off Defect as reason for the order.

How can I order an Isabel card reader?