Error: Your card is not inserted in an authorized Isabel card reader...

Document ID: 44873
Modified: 30/08/2021

Resolution:

Use the Isabel card reader with Isabel 6.

 
If you are using the correct reader but still receive the error message, follow these steps:
  1. Remove the Isabel SmartCard from the reader.
  2. Disconnect the card reader and plug it into another USB port. 
  3. Unplug the USB cable from the card reader itself, then reconnect it.
  4. Now, insert your Isabel SmartCard and try to logon to Isabel 6.

 

 

Error: Your card is not inserted in an authorized Isabel card reader...
44873
30/08/2021