How to request and view Intraday or Future info?

You are allowed to schedule 4 recurrent requests for intraday / future information during the day. Depending on your needs you can set these up at a fixed time or at logon. Once scheduled, Isabel will automatically request updated account information from your bank(s).

During the day you are still allowed to use the one-off requests. The amount of one-off requests depends on the setup of the recurrent ones. You can send a total of 6 requests per day.

To schedule your intraday / future requests:

1. Go to the tab Account Info > click on Recurrent intraday/future in the navigation menu on the left.
   
2. In the screen Recurrent intraday/future you will have following options:
   • Never request recurrent intraday/future.
   • During working days at the selected hours (recommended): Isabel will automatically send your request a few minutes before the selected hour (depending on the average processing time of the banks), so the intraday / future information will arrive at approximately the desired time.
     
   • At logon: a request will be sent when you sign in to Isabel. Keep in mind that it can take up to 30 minutes before a request is processed by the bank(s).

When using a one-off request, you send a request to your bank(s) for a single update of your account information.

To initiate the request:

1. Go to the tab Account info > Click on One-off intraday/future in the left navigation menu.
2. A confirmation message will be shown.
   
   
3. After confirmation, a message at the right bottom of the page will appear, indicating that the request has been sent.