How to remove or uninstall the Isabel Security Components, Isabel Offline Reporting or other Isabel applications?

Document ID: 43600
Modified: 29/05/2019


 Administrator privileges may be required to remove applications from you computer.

  1. Press . In the Run prompt, type appwiz.cpl and press Enter.
  2. A list with all the installed applications will be shown. In this list, search for the Isabel application that you want to remove:
    • Isabel Security Components: essential application to get access to Isabel 6, eGovernment (if you use this in combination with your Isabel card), Isabel Offline Reporting,...
    • Isabel Offline Reporting
    • Isabel Counterparty Convertor: tool to transfer your counterparties from Isabel 5 (or a text file) to Isabel 6 or to convert a single Belgian account number to IBAN format.
      The names of the applications might be different depending on the language in which the original installation was performed.
  3. Once you have selected the application that you wish to remove, click Uninstall or Remove.



  4. A wizard will be shown in which you will need to confirm this action. After this confirmation the application will be removed from your system (this can take a few minutes).
    If you remove the Isabel Security Components from your computer some features in other applications might not work anymore since they depend on the Isabel Security Components. (for example Isabel Offline Reporting or Isabel Go in your accounting software)

Optional step when removing Isabel Offline Reporting

If you remove Isabel Offline Reporting (IOR) from your computer the data that was available will not be removed automatically. If you want to remove this data you will have to remove the folder "%appdata%\Isabel Services\Offline Reporting\".
This folder name might be different if you selected an alternative location to store the data of IOR during the installation.

 You will be asked to provide administrator credentials to remove the Isabel Security Components from your system.

  • Click the Launchpad icon in the Dock.
  • Open the Isabel Control Panel .
  • Click on the button Uninstall .

More information:

Microsoft Program Install and Uninstall Troubleshooter for Windows

Download and run Microsoft Program Install and Uninstall Troubleshooter for Windows

After the initial scan, click the NEXT button.

Confirm you have a problem uninstalling a program.

Select Isabel Security Components from the list of programs.

How to remove or uninstall the Isabel Security Components, Isabel Offline Reporting or other Isabel applications?
43600
29/05/2019