Online help

Error: "The user associated with the card in the card reader is not authorized to perform this action"

Document ID: 20195

Modified: 06/07/2022

Resolution:

Insert the Isabel SmartCard with UserId xxxxxxxxxxxxx in the card reader again.

You can now sign the payment in one of the following ways:

Use the "Switch Signer" feature.
Log out, then have the desired signer log in.

Error: "The user associated with the card in the card reader is not authorized to perform this action"

20195

06/07/2022