Online help

Help with error messages appearing on the screen of your IsaKey

Document ID: 1006

Modified: 11/10/2023

Error -405 | Something went wrong. Please try again or go to isabel.eu/isakeyerror

Remove the batteries from the IsaKey.
Wait for 1 minute.
Insert the batteries back into the IsaKey.
Try again.

Is your problem solved?

No: Click here to download the document to request a replacement IsaKey.

Yes: Currently, we want to investigate whether the problem with the error message 405 occurs regularly and how many customers it manifests itself in. Leave your feedback here, it is very important in this respect.

Help with error messages appearing on the screen of your IsaKey

1006

11/10/2023