How to request a change for a transaction?

Document ID: 4166
Modified: 13/02/2019


To request a change for a transaction:

  1. Go to the Transactions tab.
  2. Open the details of the transaction that needs to be modified.
  3. In the navigation pane under Actions, click Request change.
    The Request Change pop-up window appears.
  4. Select one of the two options and provide feedback in the field below the options.
    1. Because one or more of the fields are not correct.
    2. For another reason: fill in the reason for the change request (optional).
  5. Click the OK button.
    You return to the transactions overview. The transaction appears with the  icon in the Action column.
How to request a change for a transaction?