Trusted websites required for Isabel, eGov and bank specific applications

Document ID: 43040
Modified: 03/12/2018

Resolution:

Please contact your System Administrator first to know if someone removed this website from your list of Trusted Sites in Internet Explorer.

If this is the case, please check the list of Trusted Sites below in Internet Explorer and make sure they can't be removed afterwards.

Trusted Sites

In the list below you can view what Trusted Sites will be added during the installation of the security components. To be able to use Isabel 6 you need the Isabel trusted sites. For additional bank and eGov features you will also need the Bank trusted sites and eGov trusted sites.

Isabel trusted sites
  • https://*.common.isabel.be
  • https://*.IBS6.isabel.be
  • https://gotoIBS6.isabel.be
  • https://pki.isabel.be
  • http://www.isabel.be
  • https://www.isabel.be
  • http://www.isabel.eu
  • https://www.isabel.eu
  • https://*.zoomit.be
  • https://servicedesk.isabel.be
Bank trusted sites
  • https://www.argenta.be
  • https://www.beobank.be
  • https://www.bpostbanque.be
  • https://www.bpostbank.be
  • http://www.crelan.be
  • http://*.dexia.be
  • https://*.dexia.be
  • http://*.belfius.be
  • https://*.belfius.be

  • http://www.fortisbusiness.com
  • https://www.fortisbusiness.com
  • http://www.merchant.fortisbank.com
  • http://*.bnpparibasfortis.com
  • http://*.bnpparibasfortis.be
  • https://*.bnpparibasfortis.be
  • https://finance.fortisbusiness.com
  • https://stepup.finance.fortisbusiness.com
  • https://businessportal.fortisbank.com
  • https://stepup.businessportal.fortisbank.com
  • https://pcbankingbusiness.bnpparibasfortis.be
  • https://stepup.pcbankingbusiness.bnpparibasfortis.be

  • https://secure.ios6.ing.be
  • http://*.ing.be
  • https://*.ing.be

  • https://www.cbc.be
  • http://cbc-pdf.cbc.be
  • http://static.cbc.be
  • https://www.cbc.eu
  • https://cbconline.cbc.be
  • https://businessdashboard.cbc.be
  • https://www.kbc.be
  • http://kbc-pdf.kbc.be
  • http://static.kbc.be
  • https://kbconline.kbc.be
  • https://businessdashboard.kbc.be
  • https://www.kbc.eu
  • https://www.kbcgroup.eu
  • https://multimediafiles.kbcgroup.eu
  • http://www.kbcam.be
  • https://www.kbcam.be
  • http://www.kbcam.com
  • https://www.kbcam.com
  • https://businessdashboard.kbcbrussels.be
  • https://www.nagelmackers.be
eGov trusted sites
  • https://*.belgium.be
  • https://*.minfin.fgov.be
  • https://*.nbb.be
  • https://*.socialsecurity.be

 

If this is not the case, please remove and reinstall the Isabel Security Components.

If you do not have permission to reinstall the Isabel Security Components, you can add *.isabel.be in the list of trusted sites
  1. Click Start > typ 'Control panel' > Network and Internet > Internet Options > tab Security.
  2. Click on Trusted sites and click on Sites.
  3. Uncheck the option "Require server verification (https:) for all sites in this zone".
  4. In the field "Add this website to the zone:" enter *.common.isabel.be, *.isabel.be and *.isabel.eu.
  5. Click on Add.
  6. Once added you can retry to access Isabel 6.

Remark: Please be aware that certain local or domain group policies (GPO's) can overrule the trusted sites settings of your internet explorer. Contact your IT support to verify this and add the above sites to the trusted sites in the correct group policy settings. If you use GPO's, please make sure that the sites are added here:
for 32 bit here:
HKLM\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap
or for 64 bit here:
HKLM\SOFTWARE\Wow6432Node\Policies\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap

Trusted websites required for Isabel, eGov and bank specific applications
43040
03/12/2018