In Isabel 6, you can use Search to find a specific account, a counterparty or an amount in your account information fast. Useful to know:

• Use a minus sign (-) when you are searching for debited or negative amounts.
• Use a comma (,) or point (.) for decimals, depending on the settings in your Isabel 6 country preferences.
• Use a percentage sign (%) as a wildcard (1%2%3%4%5%6%7%8%9%0%1%2 will find both BE00 1234 5678 9012 and 123-4567890-12).

>> How do I search in my Account Info?

Isabel 6 questions? We would be delighted to help you:

• extensive online help
• hep over the telephone +32 (0)2 404 03 37 (each business day from 8:00 AM to 6:00 PM), you will get a staff member rapidly on the line.
• by e-mail

>> Contact us with your questions

You are probably already aware that the Isabel Group organises open training modules in Brussels or Antwerp, together with its training partner Xylos. The training calendar for the fall has just become available, so take a quick look and sign up.

But did you also know that we would be delighted to provide personal training for your in your office? An experienced specialist can give a customised explanation about the installation, practical use and many features of Isabel 6. Fast, efficient and ever so affordable...

>> Isabel 6 training in your office

• At the beginning of each month, we ask you to give a score on a 10-point scale for the Isabel service during the previous month (Net Promoter Score).
• We call customers on a weekly basis to inquire about their recent experiences with Isabel Customer Care's Helpdesk.
• An extensive online survey is conducted twice a year in cooperation with ICMA. The latest results were very positive.

>> Your satisfaction takes centre stage