Functional questions

• Can an electronic invoice be recorded on my hard disk/diskette/LAN? In what format?
  
  
• Can I file my Isabel invoices? If so, where? On my hard disk, in my Isabel software?
  
  
• Can I modify an invoice that has already been sent?
  
  
• Can I send an electronic invoice to a traditional e-mail address (SMTP-Internet)?
  
  
• How does Isabel eInvoice know which addressee the invoice should be sent to?
  
  
• Can I send the same invoice twice?
  
  
• Can invoices for recurrent amount be sent via Isabel automatically at regular intervals?
  
  
• Can I prepare a standard invoice for such and such a company and no longer have to enter the amount each time?
  
  
• If I send an invoice to a customer via Isabel, will confirmation of receipt be sent to me automatically? Can I also see whether the addressee has already consulted the invoice (as is the case for example in Outlook for e-mails)?
  
  
• How do I sign an electronic invoice?
  
  
• How do I create an invoice in the appropriate format?
  
  
• Can I create an invoice from my accounting or business management software?
  
  
• I manage the financial transactions of several legal entities belonging to the same Isabel subscription. Can I also send the invoices as well as the credit notes for these different entities via Isabel eInvoice?
  
  
• If I receive an invoice to pay via Isabel, can I export it directly into my accounting?
  
  
• Can I export the payee details shown on an Isabel transfer form to the eInvoice module if I want to produce an electronic invoice for the payees? Or vice versa?
  
  
• If I agree with an invoice that I receive electronically, but I wish to ask for a postponement to pay it, how do I go about it?
  
  
• If I am disputing the amount on an invoice and do not wish to pay it, what do I do?
  
  
• If I receive an invoice to pay via Isabel, can I pay it directly via Isabel?
  
  
• How do I know when I have received an electronic invoice via Isabel? Where does it arrive?
  
  
• I receive an invoice via Isabel eInvoice and do not wish to pay it immediately. Will I receive a message, as a reminder, on the day payment is due?
  
  
• Where will I be able to see the details and other mandatory data that appear on my invoice?
  
  
• Can the details of an invoice received via Isabel eInvoice be modified?
  
  
• What amounts are accepted by Isabel eInvoice?
  
  
• Can I adapt the format used by Isabel eInvoice?
  
  
• Why one acknowledgement of receipt message per invoice?
  
  
• If I wish to retain my company's layout on the electronic invoices, is this possible in Isabel or is there a standard format? Can I add my logo, a message or anything else apart from "accounting" details on Isabel invoices?
  
  
• What form does an electronic invoice sent or received via Isabel take?
  
  
• What can I do with Isabel eInvoice?
  
  
• Can I receive an electronic invoice from companies that are members of Isabel if I am not an Isabel customer?
  
  
• If I am sending or receiving large volumes of electronic invoices, what do I have to do for it to become virtually automatic and to cut my costs?
  
  
• How can I send and receive electronic invoices via Isabel?
  
  
• How long does it take to create an electronic invoice?
  
  
• Can I filter my invoices based on the sender, amount, the deadline for payment, etc.?
  
  
• Can I also send credit notes via Isabel eInvoice?
  
  
• Can I view the invoice or print it out before sending or signing it?
  
  
• Apart from me, who will be able to see that I have received an invoice on such and such a day at a particular time and from what company via Isabel? My bank, the Federal Public Service Finance?
  
  
• What is Isabel eInvoice used for?
  
  
• As soon as I receive an electronic invoice, does that mean that I can also send one?
  
  
• How to back-up my Isabel data?
  
  
• How can I sign up to Isabel modules, or remove Isabel modules?
  
  
• How do I sign an envelope?
  
  
• Can I start working immediately after Isabel has been installed?
  
  

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