Administrative questions
How do I obtain the very latest version of Isabel Business Suite?
Where can I order a Chip Card or an extra reader?
When will I be invoiced for the module I have subscribed to?
Can I exchange an electronic invoice with a supplier or a customer located in another country?
How do I proceed if I am handling some invoices electronically and other on paper?
How do I notify my suppliers/my customers that I want to exchange invoices electronically with them?
What are the administrative steps to be taken to be able to use Isabel eInvoice?
What is the procedure in the event of an administrative check?
If I do not wish to receive electronic invoices, but simply to retain my old "paper" habits, what should I do?
Does Isabel as a company retain a copy of all invoices passing through its eInvoice system?
Can I modify an invoice that has already been sent?
Can I send the same invoice twice?
If I am disputing the amount on an invoice and do not wish to pay it, what do I do?
If I receive an invoice to pay via Isabel, can I pay it directly via Isabel?
If I do not wish to receive my invoices in an electronic format, do I have to notify it to my supplier by registered letter or in any other way? Am I obliged to pay via Isabel the invoice received in my Isabel software?
Where will I be able to see the details and other mandatory data that appear on my invoice?
Can the details of an invoice received via Isabel eInvoice be modified?
What elements appear on an invoice that comes in via Isabel eInvoice?
So if I use Isabel eInvoice, I will no longer receive an invoice in paper form? All of my invoices will automatically be sent electronically?
Where can I subscribe to Isabel eInvoice?
How can I find my Subscription number or User ID and other information on my profile as Isabel user?
What must I do if I forget my Chip Card password?
What is the initial password of my chip card?
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